Verified Imports
How we migrate review history from other platforms — and what the badge guarantees.
What the badge means
When you see the Import Verified badge on a review, we've ingested it directly from an external platform where the business owner has verified ownership of the source account.
Every field — the reviewer's name and avatar, star rating, written review, original post date, attached photos, and the business owner's reply — is copied verbatim from the source platform. Nothing is rewritten or fabricated.
How the migration works
- The business owner requests a migration from inside their TrustPanel account.
- We confirm they hold the source-platform account — typically by accessing it themselves or providing written authorisation under GDPR Article 20 (data portability).
- Our import tool pulls every review from the source account into TrustPanel.
- Each imported review keeps its original date, ratings, photos, and replies. The Import Verified badge appears on every imported review with a link back to this page.
What the badge does NOT mean
- It is not a claim that we have individually re-contacted each reviewer.
- It is not a claim that the source platform's own verification standards match ours.
- It is a statement that the data is unchanged from the source — what you see on TrustPanel is what was published there.
Supported source platforms
We currently support white-glove imports from:
- Trustindex.io
Additional platforms (Trustpilot, Reviews.io, Yelp, Yotpo, Feefo, Bazaarvoice) are available on request — see your Platforms page if you have an active subscription.
Questions about a specific imported review?
Contact us